NeptuneWaterFilters.com website is owned and operated by NeptuneWaterFilters.com. This policy, together with our Terms and Conditions, explain how NeptuneWaterFilters may use information we collect about you. Please read this policy and our Terms and Conditions carefully; by accessing the website you confirm to have understood and agreed to these Terms and Conditions and our Privacy and Cookies Policy.
We collect information about you when you:
- Buy products or services on the website
- Contact us, eg. in writing, call customer services
- Collecting your personal information helps NeptuneWaterFilters to better understand what you need from us, we use information to:
- Manage and improve the website
- Personalise our services to you
- Administer and operate your account
- Process your orders
Your personal information is safe with us and will never be released to companies outside the NeptuneWaterFilters Group for their marketing purposes.
We may collect information about your computer, including your IP address, operating system and browser type, for system administration purposes. This is statistical data about our users’ browsing actions and patterns and does not identify you as an individual.
What is a cookie?
A cookie is a small file of letters and numbers, which are transferred to your computer’s hard drive or mobile device when you visit the website. The cookies are then sent back to the originating website on each subsequent visit or to another website that recognises that cookie.
Types of Cookies Used on the website
The cookies We use are analytical cookies that are split between performance cookies and functionality cookies.
Performance cookies collect information about how you use the website. They allow Us to recognise and count the number of visitors to the website and allows Us to see how visitors move around the website when they are using it. This helps Us to improve the way the website works, for example, by ensuring that you find what you are looking for more easily. These cookies do not collect information about your identity. The information these cookies collect is anonymous and is only used to improve the performance of the website.
By using the website you agree that we can place these types of cookie on your device.
Functionality cookies allow the website to remember the choices you make (such as your user name, language, or the region you are in) and provide enhanced features. These cookies are also used to remember changes you have made to text size, font and other parts of the web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog.
The information these cookies collect is usually anonymised and they do not gather information about you that could be used for advertising or remembering where you have been on the internet. By using the website you agree that we can place these types of cookie on your device.
You can find more information about the individual cookies we use and the reasons why we use them in the table below.
We use two types of cookies on this website; strictly necessary and performance cookies. We offer the user the ability to disable any performance (non-essential) cookie as described below.
These Cookies collect information to allow us to improve the site.
|Google Analytics||This cookie is used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the website. Cookie collect information in an anonymous form, including the number of visitors to the website, where visitors have come to the site from and the pages they visited.|
All of our cookies will expire at the end of your browser session. However, if your browser is not closed for any reason, all our cookies will expire after 2 years.